Embark on a captivating journey through Scotland with this insightful travel guide penned by an experienced adventurer. Offering a unique perspective, this book unveils the highlights of Scotland—from its enchanting landscapes to its intriguing connections with Monty Python, James Bond, Braveheart, and Outlander. Delve into the country's rich history, explore the Highland clan system, and unravel the reasons behind Scottish emigration to North America. With insider tips, favorite destinations, and the author's seasoned insight, this guide ensures an unforgettable exploration of Scotland's magical beauty and cultural depth, making it an indispensable companion for both seasoned travelers and newcomers alike.
Five Star Culture is a book about creating and sustaining a great organizational culture. The author’s department reduced employee turnover below 10% and increased customer service scores to the 74th percentile nationally. The author discusses real-world tactics. The key factors of a five star culture are leadership, communication, trust, hiring the right people, personal growth, empowerment, compensation management, and appreciation.